1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information when you register for a course or contact us.
• Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, and browsing behavior on our website.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities on our website. This helps us improve your user experience and personalize content. See our Cookies Policy for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide Services: To provide you with the courses, services, and information you request, including processing your registration and payments.
2. To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about our courses and services.
3. To Personalize Your Experience: To personalize your experience on our website and tailor content and offers to your interests.
4. To Improve Our Website and Services: To analyze how our website is used and improve its functionality and content.
5. For Marketing Purposes: With your consent, to send you promotional emails about new courses, special offers, and other information we think you may find interesting. You can opt out of receiving these emails at any time.
6. To Comply with Legal Obligations: To comply with applicable laws and regulations.

3. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive information transmitted online.
• Storing your personal information on secure servers.
• Limiting access to your personal information to authorized personnel only.
• Regularly reviewing our security procedures to ensure they are up-to-date.

However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with the following parties:

• Service Providers: We may share your information with third-party service providers who assist us with providing our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you, with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Other Third Parties: We may share your information with other third parties with your consent.

We will not sell your personal information to third parties.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact our Privacy Officer at the contact information provided below.

6. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its features.
• Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page. This information helps us improve the performance of our website.
• Functionality Cookies: These cookies allow our website to remember your preferences, such as your language and font size.
• Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website. For more information, please see our Cookies Policy.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date above. Your continued use of our website after the posting of changes constitutes your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

Privacy Officer: Evelyn Reed

LightChaser Photography Academy

12 Acacia Avenue

Melbourne, VIC 3000

Australia

Phone: (03) 9876 5432

Email: privacy@lightchaseracademy.com.au

We are committed to resolving any complaints about our privacy practices promptly and fairly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).